Shipping Info

DELIVERY TERMS For security reasons, the products purchased on the site will be delivered to the address resulting from the registration and the signature of an adult over 18 will be required at the time of delivery. No deliveries will be made to post office boxes. Delivery costs are borne by the Customer and are clearly highlighted in the order form. They may vary depending on the quantity of products shipped and the place of destination of the products. Delivery costs may undergo variations: however, these modifications will not have value for purchase orders issued before the publication of the modifications on the Site. Orders will be processed and delivered from Monday to Friday, excluding holidays and national holidays. Rosamunda – Acciugha S.r.l. Unipersonale is not responsible for non-compliance or unforeseeable delays in the execution of the order in the event that such non-compliance or delays are caused by impediments such as work interruptions, trade union unrest, suspension of transport and any other cause that may constitute an impediment. due due to force majeure or unforeseeable circumstances, it being understood that, except in cases of force majeure, the products will be delivered within a maximum period of 30 (thirty) days starting from the day following that on which the Customer sent the order to Rosamunda – Acciugha S.r.l. Unipersonale. For the delivery of the goods, the presence of the Customer or his representative at the recipient’s address indicated in the order is required. Upon delivery of the goods by the Courier, the Customer is required to check that the packaging is intact, not damaged, wet or otherwise altered, including the closing materials. Any damage to the packaging and/or the product must be immediately reported, placing a written control reservation on the courier’s proof of delivery. Once the Courier’s document has been signed, the Customer will not be able to make any objections regarding the external characteristics of what was delivered. If it is unable to deliver the goods ordered following the unavailability, even temporary, of the products, Rosamunda – Acciugha S.r.l. Unipersonale will promptly notify the Customer, and in any case no later than 30 (thirty) days, via email. The amount already paid by the Customer will be refunded no later than 30 (thirty) days from notification of the impossibility.

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